Salesforce Salesforce-AI-Specialist Latest Test Experience: Salesforce Certified AI Specialist Exam - Exams-boost One of 10 Leading Planform

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Salesforce Certified AI Specialist Exam Sample Questions (Q80-Q85):

NEW QUESTION # 80
An administrator wants to check the response of the Flex prompt
template they've built, but the preview button is greyed out.
What is the reason for this?

  • A. A merge field has not been inserted in the prompt.
  • B. The prompt has not been saved and activated,
  • C. The records related to the prompt have not been selected.

Answer: C

Explanation:
When thepreview button is greyed outin a Flex prompt template, it is often because the records related to the prompt have not been selected. Flex prompt templates pull data dynamically from Salesforce records, and if there are no records specified for the prompt, it can't be previewed since there is no content to generate based on the template.
* Option B, not saving or activating the prompt, would not necessarily cause the preview button to be greyed out, but it could prevent proper functionality.
* Option C, missing a merge field, would cause issues with the output but would not directly grey out the preview button.
Ensuring that the related records are correctly linked is crucial for testing and previewing how the prompt will function in real use cases.
Salesforce AI Specialist References:Refer to the documentation on troubleshooting Flex templates here:
https://help.salesforce.com/s/articleView?id=sf.flex_prompt_builder_troubleshoot.htm


NEW QUESTION # 81
An AI Specialist configured Data Masking within the Einstein Trust Layer.
How should the AI Specialist begin validating that the correct fields are being masked?

  • A. Enable the collection and storage of Einstein Generative AI Audit Data on the Einstein Feedback setup page.
  • B. Request the Einstein Generative AI Audit Data from the Security section of the Setup menu.
  • C. Use a Flow-based resource in Prompt Builder to debug the fields' merge values using Flow Debugger.

Answer: B

Explanation:
To begin validating that the correct fields are being masked inEinstein Trust Layer, the AI Specialist should request theEinstein Generative AI Audit Datafrom theSecurity sectionof the Salesforce Setup menu. This audit data allows the AI Specialist to see how data is being processed, including which fields are being masked, providing transparency and validation that the configuration is working as expected.
* Option Bis correct because it allows for the retrieval of audit data that can be used to validate data masking.
* Option A(Flow Debugger) andOption C(Einstein Feedback) do not relate to validating field masking in the context of theEinstein Trust Layer.
References:
* Salesforce Einstein Trust Layer Documentation:https://help.salesforce.com/s/articleView?id=sf.
einstein_trust_layer_audit.htm


NEW QUESTION # 82
Universal Containers tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users find that the draft email contains placeholders for attributes that could have been derived from the recipient's contact record.
What is the most likely explanation for why the draft email shows these placeholders?

  • A. The user does not have Einstein Sales Emails permission assigned.
  • B. The user's locale language is not supported by Prompt Builder.
  • C. The user does not have permission to access the fields.

Answer: C

Explanation:
When using Einstein Generative AI to create personalized emails, if placeholders appear in the draft email where data from a recipient's Contact record should be, the most likely reason is that the user lacks permission to access the necessary fields. Salesforce's field-level security may prevent users from viewing or utilizing certain data fields, resulting in placeholders being shown instead of the actual values.
Option B is correct because missing field permissions will cause placeholders in email drafts.
Option A (missing Einstein Sales Emails permission) is unlikely, as this would prevent email generation altogether, not just placeholders.
Option C (locale language issues) would more likely affect language-specific issues, not field placeholders.
Reference:
Salesforce Email Template and Permissions Documentation: https://help.salesforce.com/s/articleView?id=sf.email_templates_field_permissions.htm


NEW QUESTION # 83
An administrator is responsible for ensuring the security and reliability of Universal Containers' (UC) CRM dat a. UC needs enhanced data protection and up-to-date AI capabilities. UC also needs to include relevant information from a Salesforce record to be merged with the prompt.
Which feature in the Einstein Trust Layer best supports UC's need?

  • A. Data masking
  • B. Dynamic grounding with secure data retrieval
  • C. Zero-data retention policy

Answer: B

Explanation:
Dynamic grounding with secure data retrieval is a key feature in Salesforce's Einstein Trust Layer, which provides enhanced data protection and ensures that AI-generated outputs are both accurate and securely sourced. This feature allows relevant Salesforce data to be merged into the AI-generated responses, ensuring that the AI outputs are contextually aware and aligned with real-time CRM data.
Dynamic grounding means that AI models are dynamically retrieving relevant information from Salesforce records (such as customer records, case data, or custom object data) in a secure manner. This ensures that any sensitive data is protected during AI processing and that the AI model's outputs are trustworthy and reliable for business use.
The other options are less aligned with the requirement:
Data masking refers to obscuring sensitive data for privacy purposes and is not related to merging Salesforce records into prompts.
Zero-data retention policy ensures that AI processes do not store any user data after processing, but this does not address the need to merge Salesforce record information into a prompt.
Reference:
Salesforce Developer Documentation on Einstein Trust Layer
Salesforce Security Documentation for AI and Data Privacy


NEW QUESTION # 84
Anadministrator is responsible for ensuring the security and reliability of Universal Containers' (UC) CRM data. UC needs enhanced data protection and up-to-date AI capabilities. UC also needs to include relevant information from a Salesforce record to be merged with the prompt.
Which feature in the Einstein Trust Layer best supports UC's need?

  • A. Data masking
  • B. Dynamic grounding with secure data retrieval
  • C. Zero-data retention policy

Answer: B

Explanation:
Dynamic grounding with secure data retrieval is a key feature in Salesforce'sEinstein Trust Layer, which provides enhanced data protection and ensures that AI-generated outputs are both accurate and securely sourced. This feature allowsrelevant Salesforce datato be merged into the AI-generated responses, ensuring that the AI outputs are contextually aware and aligned with real-time CRM data.
Dynamic grounding means that AI models are dynamically retrieving relevant information from Salesforce records (such as customer records, case data, or custom object data) in a secure manner. This ensures that any sensitive data is protected during AI processing and that the AI model's outputs are trustworthy and reliable for business use.
The other options are less aligned with the requirement:
* Data maskingrefers to obscuring sensitive data for privacy purposes and is not related to merging Salesforce records into prompts.
* Zero-data retention policyensures that AI processes do not store any user data after processing, but this does not address the need to merge Salesforce record information into a prompt.
References:
* Salesforce Developer Documentation onEinstein Trust Layer
* Salesforce Security Documentation for AI andData Privacy


NEW QUESTION # 85
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